*** Urgent, Bugzilla Newbie (Can't locate IO/Wrap.pm in @INC ERROR)... could someone help me? ***

[i***@gmail.com]

Dear experts:



I have difficulty running Bugzilla on Window Server 2003



My environment is as follows:

Perl v5.8.8 build 819

mysql 4.1.21

Apache 2.2

Bugzilla 2.22.1



The error I got is:

Software error:

Can't locate IO/Wrap.pm in @INC (@INC contains: . C:/Perl/site/lib

C:/Perl/lib) at C:/Perl/site/lib/MIME/Parser.pm line 134.

BEGIN failed--compilation aborted at C:/Perl/site/lib/MIME/Parser.pm
line

134.

Compilation failed in require at Bugzilla/BugMail.pm line 46.

BEGIN failed--compilation aborted at Bugzilla/BugMail.pm line 46.

Compilation failed in require at Bugzilla/Token.pm line 35.

BEGIN failed--compilation aborted at Bugzilla/Token.pm line 35.

Compilation failed in require at Bugzilla/Auth/Login/WWW/CGI.pm line
38.

BEGIN failed--compilation aborted at Bugzilla/Auth/Login/WWW/CGI.pm
line 38.



For help, please send mail to the webmaster (***@tatung.com),

giving this error message and the time and date of the error.



Software error:

[Fri Nov 3 17:10:38 2006] index.cgi: Can't locate IO/Wrap.pm in @INC
(@INC

contains: . C:/Perl/site/lib C:/Perl/lib) at
C:/Perl/site/lib/MIME/Parser.pm

line 134.

[Fri Nov 3 17:10:38 2006] index.cgi: BEGIN failed--compilation aborted
at

C:/Perl/site/lib/MIME/Parser.pm line 134.

[Fri Nov 3 17:10:38 2006] index.cgi: Compilation failed in require at

Bugzilla/BugMail.pm line 46.

[Fri Nov 3 17:10:38 2006] index.cgi: BEGIN failed--compilation aborted
at

Bugzilla/BugMail.pm line 46.

[Fri Nov 3 17:10:38 2006] index.cgi: Compilation failed in require at

Bugzilla/Token.pm line 35.

[Fri Nov 3 17:10:38 2006] index.cgi: BEGIN failed--compilation aborted
at

Bugzilla/Token.pm line 35.

[Fri Nov 3 17:10:38 2006] index.cgi: Compilation failed in require at

Bugzilla/Auth/Login/WWW/CGI.pm line 38.

[Fri Nov 3 17:10:38 2006] index.cgi: BEGIN failed--compilation aborted
at

Bugzilla/Auth/Login/WWW/CGI.pm line 38.

Compilation failed in require at Bugzilla/Auth/Login/WWW.pm line 63.





I got exactly the same error as described in the following site, but
couldn't see a probable solution, why?

http://groups.google.com.tw/group/mozilla.support.bugzilla/browse_frm/thread/f1c65d2a4388157e/9375c1a5c6ac497a?lnk=gst&q=134&rnum=7&hl=zh-TW#9375c1a5c6ac497a



Below is my module file, and I followed the win32 instruction exactly
(http://www.bugzilla.org/docs/win32install.html)

C:\bugzilla>perl checksetup.pl



Checking perl modules ...

Checking for AppConfig (v1.52) ok: found v1.63

Checking for CGI (v2.93) ok: found v3.20

Checking for Data::Dumper (any) ok: found v2.121_08

Checking for Date::Format (v2.21) ok: found v2.22

Checking for DBI (v1.38) ok: found v1.52

Checking for File::Spec (v0.84) ok: found v3.12

Checking for File::Temp (any) ok: found v0.16

Checking for Template (v2.10) ok: found v2.13

Checking for Text::Wrap (v2001.0131) ok: found v2005.082401

Checking for Mail::Mailer (v1.67) ok: found v1.67

Checking for MIME::Base64 (v3.01) ok: found v3.07

Checking for MIME::Tools (v5.406) ok: found v5.417

Checking for Storable (any) ok: found v2.15



The following Perl modules are optional:

Checking for GD (v1.20) ok: found v2.16

Checking for Template::Plugin::GD::Image (any) ok: found v1.55

Checking for Chart::Base (v1.0) ok: found v2.3

Checking for XML::Twig (any) ok: found v3.26

Checking for GD::Graph (any) ok: found v1.43

Checking for GD::Text::Align (any) ok: found v1.18

Checking for PatchReader (v0.9.4) ok: found v0.9.5

Checking for Image::Magick (any) ok: found v6.2.8

Checking for HTML::Parser (v3.40) ok: found v3.55

Checking for HTML::Scrubber (any) not found



All the required modules are available at:

http://landfill.bugzilla.org/ppm/

You can add the repository with the following command:

ppm rep add bugzilla http://landfill.bugzilla.org/ppm/



If you want additional HTML tags within product and group descriptions,

you should install:

HTML::Scrubber: ppm install HTML::Scrubber



Checking user setup ...

Removing existing compiled templates ...

Precompiling templates ...

Checking for DBD::mysql (v2.9003) ok: found v3.0002

Checking for MySQL (v4.0.14) ok: found v4.1.21-community-nt



Building Schema object from database...

Adding new table bz_schema ...

Initializing the new Schema storage...

Adding new table attach_data ...

Adding new table attachments ...

Adding new table bug_group_map ...

Adding new table bug_severity ...

Adding new table bug_status ...

Adding new table bugs ...

Adding new table bugs_activity ...

Adding new table category_group_map ...

Adding new table cc ...

Adding new table classifications ...

Adding new table components ...

Adding new table dependencies ...

Adding new table duplicates ...

Adding new table email_setting ...

Adding new table fielddefs ...

Adding new table flagexclusions ...

Adding new table flaginclusions ...

Adding new table flags ...

Adding new table flagtypes ...

Adding new table group_control_map ...

Adding new table group_group_map ...

Adding new table groups ...

Adding new table keyworddefs ...

Adding new table keywords ...

Adding new table logincookies ...

Adding new table longdescs ...

Adding new table milestones ...

Adding new table namedqueries ...

Adding new table op_sys ...

Adding new table priority ...

Adding new table products ...

Adding new table profile_setting ...

Adding new table profiles ...

Adding new table profiles_activity ...

Adding new table quips ...

Adding new table rep_platform ...

Adding new table resolution ...

Adding new table series ...

Adding new table series_categories ...

Adding new table series_data ...

Adding new table setting ...

Adding new table setting_value ...

Adding new table tokens ...

Adding new table user_group_map ...

Adding new table versions ...

Adding new table votes ...

Adding new table watch ...

Adding new table whine_events ...

Adding new table whine_queries ...

Adding new table whine_schedules ...

Converting attach_data maximum size to 100G...

Inserting value 'P1' in table priority with sortkey 100...

Inserting value 'P2' in table priority with sortkey 200...

Inserting value 'P3' in table priority with sortkey 300...

Inserting value 'P4' in table priority with sortkey 400...

Inserting value 'P5' in table priority with sortkey 500...

Inserting value 'UNCONFIRMED' in table bug_status with sortkey 100...

Inserting value 'NEW' in table bug_status with sortkey 200...

Inserting value 'ASSIGNED' in table bug_status with sortkey 300...

Inserting value 'REOPENED' in table bug_status with sortkey 400...

Inserting value 'RESOLVED' in table bug_status with sortkey 500...

Inserting value 'VERIFIED' in table bug_status with sortkey 600...

Inserting value 'CLOSED' in table bug_status with sortkey 700...

Inserting value 'All' in table rep_platform with sortkey 100...

Inserting value 'PC' in table rep_platform with sortkey 200...

Inserting value 'Macintosh' in table rep_platform with sortkey 300...

Inserting value 'Other' in table rep_platform with sortkey 400...

Inserting value '' in table resolution with sortkey 100...

Inserting value 'FIXED' in table resolution with sortkey 200...

Inserting value 'INVALID' in table resolution with sortkey 300...

Inserting value 'WONTFIX' in table resolution with sortkey 400...

Inserting value 'LATER' in table resolution with sortkey 500...

Inserting value 'REMIND' in table resolution with sortkey 600...

Inserting value 'DUPLICATE' in table resolution with sortkey 700...

Inserting value 'WORKSFORME' in table resolution with sortkey 800...

Inserting value 'MOVED' in table resolution with sortkey 900...

Inserting value 'blocker' in table bug_severity with sortkey 100...

Inserting value 'critical' in table bug_severity with sortkey 200...

Inserting value 'major' in table bug_severity with sortkey 300...

Inserting value 'normal' in table bug_severity with sortkey 400...

Inserting value 'minor' in table bug_severity with sortkey 500...

Inserting value 'trivial' in table bug_severity with sortkey 600...

Inserting value 'enhancement' in table bug_severity with sortkey 700...

Inserting value 'All' in table op_sys with sortkey 100...

Inserting value 'Windows' in table op_sys with sortkey 200...

Inserting value 'Mac OS' in table op_sys with sortkey 300...

Inserting value 'Linux' in table op_sys with sortkey 400...

Inserting value 'Other' in table op_sys with sortkey 500...

Creating initial dummy product 'TestProduct' ...

Populating duplicates table...

Migrating old chart data into database ...

Initializing "Dependency Tree Changes" email_setting ...

Adding group tweakparams ...

Adding group editusers ...

Adding group creategroups ...

Adding group editclassifications ...

Adding group editcomponents ...

Adding group editkeywords ...

Adding group admin ...

Adding group editbugs ...

Adding group canconfirm ...

Adding group bz_canusewhines ...

Adding group bz_canusewhineatothers ...

Adding group bz_sudoers ...

Adding group bz_sudo_protect ...

Adding a new user setting called 'display_quips'

Adding a new user setting called 'comment_sort_order'

Adding a new user setting called 'post_bug_submit_action'

Adding a new user setting called 'csv_colsepchar'

Adding a new user setting called 'per_bug_queries'



Looks like we don't have an administrator set up yet.

Either this is your first time using Bugzilla, or your

administrator's privileges might have accidentally been deleted.

Enter the e-mail address of the administrator: ***@tatung.com

You entered ***@tatung.com. Is this correct? [Y/n] y

Enter the real name of the administrator: Allen Chang

Enter a password for the administrator account: xxxxxxxxxx



Please retype the password to verify: xxxxxxxxx



***@tatung.com is now set up as an administrator account.

Now that you have installed Bugzilla, you should visit the

'Parameters' page (linked in the footer of the Administrator

account) to ensure it is set up as you wish - this includes

setting the 'urlbase' option to the correct url.



C:\bugzilla>testserver.pl http://localhost:8080

TEST-OK Got front picture.

TEST-OK Webserver is executing CGIs.

TEST-OK Webserver is preventing fetch of
http://localhost:8080/localconfig.

TEST-OK GD library generated a good PNG image.

TEST-OK Chart library generated a good PNG image.

TEST-OK Template::Plugin::GD is installed.



Almost everything looks good, is that due to Apache permission problem
or lack of perl module?



Best Regards,

Allen

[Marc Schumann]

Allen,
this seems to have happened to a couple of people, from what
http://groups.google.com/group/mozilla.support.bugzilla/search?group=mozilla.support.bugzilla&q=locate+wrap.pm
tells me, and nobody of them returned here with a solution yet.

Regards
Marc

[i***@gmail.com]

I have found the solution to this problem myself.....
It is due to incorrect version of perl

It was implied by the installation document
(http://www.bugzilla.org/docs/win32install.html) that any ActiveState
Perl 5.8.1 or "Higher" is OK

So at the beginning I used ActivePerl v5.8.8 build 819, that's why I
got the "Can't locate IO/Wrap.pm in @INC ERROR .... line 134" error

After I reinstall to "ActivePerl 5.8.1.807", everything works fine now
... I guess it is just due to the library structure under
"DRIVE:\Perl\lib" is partially different between the theses two perl
versions.

-Allen

[Marc Schumann]

Allen,

Post by i***@gmail.com
I have found the solution to this problem myself.....
It is due to incorrect version of perl

thanks for getting back here with the solution!

Kind regards
Marc

[c***@yahoo.fr]

I've installed the version 5.8.4 but i still have the problem !?

(http://wiki.mozilla.org/Bugzilla:FAQ:Software_Matrix#Perl)

Post by Marc Schumann
Allen,

Post by i***@gmail.com
I have found the solution to this problem myself.....
It is due to incorrect version of perl

thanks for getting back here with the solution!
Kind regards
Marc

[c***@yahoo.fr]

:( similar with the version 5.8.1.807

last chance with 5.8.7.813 as used in
http://www.bugzilla.org/docs/win32install.html

Post by c***@yahoo.fr
I've installed the version 5.8.4 but i still have the problem !?
(http://wiki.mozilla.org/Bugzilla:FAQ:Software_Matrix#Perl)

Post by Marc Schumann
Allen,

Post by i***@gmail.com
I have found the solution to this problem myself.....
It is due to incorrect version of perl

thanks for getting back here with the solution!
Kind regards
Marc

[c***@yahoo.fr]

Ok it's work !!

I've installed 5.8.1.807. But I've still got the error so I installed
two other modules : IO-stringy-2.110 and Text-Tabs+Wrap-2006.1117. Now
it work !!

Maybe it was the same pb with other versions.

PS: sorry for my english, I'm french.


bye.

Post by c***@yahoo.fr
:( similar with the version 5.8.1.807
last chance with 5.8.7.813 as used in
http://www.bugzilla.org/docs/win32install.html

Post by c***@yahoo.fr
I've installed the version 5.8.4 but i still have the problem !?
(http://wiki.mozilla.org/Bugzilla:FAQ:Software_Matrix#Perl)

Post by Marc Schumann
Allen,

Post by i***@gmail.com
I have found the solution to this problem myself.....
It is due to incorrect version of perl

thanks for getting back here with the solution!
Kind regards
Marc

[n***@nospam.co.uk]

Could you tell us why you just choose to install those 2 modules ?

And, if possible, could you check if that was the same problem with the
other versions?

It would help us to improve the Bugzilla:FAQ:Software_Matrix page.

Post by c***@yahoo.fr
Ok it's work !!
I've installed 5.8.1.807. But I've still got the error so I installed
two other modules : IO-stringy-2.110 and Text-Tabs+Wrap-2006.1117. Now
it work !!
Maybe it was the same pb with other versions.
PS: sorry for my english, I'm french.
bye.

Post by c***@yahoo.fr
:( similar with the version 5.8.1.807
last chance with 5.8.7.813 as used in
http://www.bugzilla.org/docs/win32install.html

Post by c***@yahoo.fr
I've installed the version 5.8.4 but i still have the problem !?
(http://wiki.mozilla.org/Bugzilla:FAQ:Software_Matrix#Perl)

Post by Marc Schumann
Allen,

Post by i***@gmail.com
I have found the solution to this problem myself.....
It is due to incorrect version of perl

thanks for getting back here with the solution!
Kind regards
Marc

[s***@yahoo.com]

Hi there,
I'm trying to install Bugzilla 2.22.1 on Windows 2003 using ActivePerl
5.8.8, and also encountered this issue. And aftering checking this
message, I tried to downgrade to 5.8.1, the installation/configuraton
using checksetup.pl did not complain any problem after installing all
required perl modules. After that, when I tried to access the bugzilla
site on my server (e.g. localhost:8099), it failed:

1. If using Firefox to access:
Forbidden
You don't have permission to access /index.cgi on this server.
2. If using IE to access:
Software error:
Can't locate IO/Lines.pm in @INC (@INC contains: . C:/Perl/lib
C:/Perl/site/lib) at C:/Perl/site/lib/MIME/Parser.pm line 137.
BEGIN failed--compilation aborted at C:/Perl/site/lib/MIME/Parser.pm
line 137.
Compilation failed in require at Bugzilla/BugMail.pm line 46.
BEGIN failed--compilation aborted at Bugzilla/BugMail.pm line 46.
Compilation failed in require at Bugzilla/Token.pm line 35.
BEGIN failed--compilation aborted at Bugzilla/Token.pm line 35.
Compilation failed in require at Bugzilla/Auth/Login/WWW/CGI.pm line
38.
BEGIN failed--compilation aborted at Bugzilla/Auth/Login/WWW/CGI.pm
line 38.

For help, please send mail to the webmaster (***@yahoo.com), giving
this error message and the time and date of the error.

Software error:
[Wed Jan 24 11:48:17 2007] index.cgi: Can't locate IO/Lines.pm in @INC
(@INC contains: . C:/Perl/lib C:/Perl/site/lib) at
C:/Perl/site/lib/MIME/Parser.pm line 137.
[Wed Jan 24 11:48:17 2007] index.cgi: BEGIN failed--compilation aborted
at C:/Perl/site/lib/MIME/Parser.pm line 137.
[Wed Jan 24 11:48:17 2007] index.cgi: Compilation failed in require at
Bugzilla/BugMail.pm line 46.
[Wed Jan 24 11:48:17 2007] index.cgi: BEGIN failed--compilation aborted
at Bugzilla/BugMail.pm line 46.
[Wed Jan 24 11:48:17 2007] index.cgi: Compilation failed in require at
Bugzilla/Token.pm line 35.
[Wed Jan 24 11:48:17 2007] index.cgi: BEGIN failed--compilation aborted
at Bugzilla/Token.pm line 35.
[Wed Jan 24 11:48:17 2007] index.cgi: Compilation failed in require at
Bugzilla/Auth/Login/WWW/CGI.pm line 38.
[Wed Jan 24 11:48:17 2007] index.cgi: BEGIN failed--compilation aborted
at Bugzilla/Auth/Login/WWW/CGI.pm line 38.
Compilation failed in require at Bugzilla/Auth/Login/WWW.pm line 63.

For help, please send mail to the webmaster (***@yahoo.com), giving
this error message and the time and date of the error.

Can anybody share with me your solution/insight on this? Thanks in
advance!

Post by n***@nospam.co.uk
Could you tell us why you just choose to install those 2 modules ?
And, if possible, could you check if that was the same problem with the
other versions?
It would help us to improve the Bugzilla:FAQ:Software_Matrix page.

Post by c***@yahoo.fr
Ok it's work !!
I've installed 5.8.1.807. But I've still got the error so I installed
two other modules : IO-stringy-2.110 and Text-Tabs+Wrap-2006.1117. Now
it work !!
Maybe it was the same pb with other versions.
PS: sorry for my english, I'm french.
bye.

Post by c***@yahoo.fr
:( similar with the version 5.8.1.807
last chance with 5.8.7.813 as used in
http://www.bugzilla.org/docs/win32install.html

Post by c***@yahoo.fr
I've installed the version 5.8.4 but i still have the problem !?
(http://wiki.mozilla.org/Bugzilla:FAQ:Software_Matrix#Perl)

Post by Marc Schumann
Allen,

Post by i***@gmail.com
I have found the solution to this problem myself.....
It is due to incorrect version of perl

thanks for getting back here with the solution!
Kind regards
Marc

[s***@yahoo.com]

all,
the problem has been resolved. thanks!

Post by s***@yahoo.com
Hi there,
I'm trying to install Bugzilla 2.22.1 on Windows 2003 using ActivePerl
5.8.8, and also encountered this issue. And aftering checking this
message, I tried to downgrade to 5.8.1, the installation/configuraton
using checksetup.pl did not complain any problem after installing all
required perl modules. After that, when I tried to access the bugzilla
Forbidden
You don't have permission to access /index.cgi on this server.
C:/Perl/site/lib) at C:/Perl/site/lib/MIME/Parser.pm line 137.
BEGIN failed--compilation aborted at C:/Perl/site/lib/MIME/Parser.pm
line 137.
Compilation failed in require at Bugzilla/BugMail.pm line 46.
BEGIN failed--compilation aborted at Bugzilla/BugMail.pm line 46.
Compilation failed in require at Bugzilla/Token.pm line 35.
BEGIN failed--compilation aborted at Bugzilla/Token.pm line 35.
Compilation failed in require at Bugzilla/Auth/Login/WWW/CGI.pm line
38.
BEGIN failed--compilation aborted at Bugzilla/Auth/Login/WWW/CGI.pm
line 38.
this error message and the time and date of the error.
C:/Perl/site/lib/MIME/Parser.pm line 137.
[Wed Jan 24 11:48:17 2007] index.cgi: BEGIN failed--compilation aborted
at C:/Perl/site/lib/MIME/Parser.pm line 137.
[Wed Jan 24 11:48:17 2007] index.cgi: Compilation failed in require at
Bugzilla/BugMail.pm line 46.
[Wed Jan 24 11:48:17 2007] index.cgi: BEGIN failed--compilation aborted
at Bugzilla/BugMail.pm line 46.
[Wed Jan 24 11:48:17 2007] index.cgi: Compilation failed in require at
Bugzilla/Token.pm line 35.
[Wed Jan 24 11:48:17 2007] index.cgi: BEGIN failed--compilation aborted
at Bugzilla/Token.pm line 35.
[Wed Jan 24 11:48:17 2007] index.cgi: Compilation failed in require at
Bugzilla/Auth/Login/WWW/CGI.pm line 38.
[Wed Jan 24 11:48:17 2007] index.cgi: BEGIN failed--compilation aborted
at Bugzilla/Auth/Login/WWW/CGI.pm line 38.
Compilation failed in require at Bugzilla/Auth/Login/WWW.pm line 63.
this error message and the time and date of the error.
Can anybody share with me your solution/insight on this? Thanks in
advance!

Post by n***@nospam.co.uk
Could you tell us why you just choose to install those 2 modules ?
And, if possible, could you check if that was the same problem with the
other versions?
It would help us to improve the Bugzilla:FAQ:Software_Matrix page.

Post by c***@yahoo.fr
Ok it's work !!
I've installed 5.8.1.807. But I've still got the error so I installed
two other modules : IO-stringy-2.110 and Text-Tabs+Wrap-2006.1117. Now
it work !!
Maybe it was the same pb with other versions.
PS: sorry for my english, I'm french.
bye.

Post by c***@yahoo.fr
:( similar with the version 5.8.1.807
last chance with 5.8.7.813 as used in
http://www.bugzilla.org/docs/win32install.html

Post by c***@yahoo.fr
I've installed the version 5.8.4 but i still have the problem !?
(http://wiki.mozilla.org/Bugzilla:FAQ:Software_Matrix#Perl)

Post by Marc Schumann
Allen,

Post by i***@gmail.com
I have found the solution to this problem myself.....
It is due to incorrect version of perl

thanks for getting back here with the solution!
Kind regards
Marc

[c***@yahoo.fr]

I've installed the version 5.8.4 but i still have the problem !?

(http://wiki.mozilla.org/Bugzilla:FAQ:Software_Matrix#Perl)

Post by Marc Schumann
Allen,

Post by i***@gmail.com
I have found the solution to this problem myself.....
It is due to incorrect version of perl

thanks for getting back here with the solution!
Kind regards
Marc