BUGZILLA 5.0.1

[Praveen KC]

Hello Team - For network segmentation, the Bugzilla server IP was changed. After the change, it is not working.
Can you please help us with how to make the configuration changes w.r.to new IP address?

Thanks!

Regards, Praveen KC
Operations Manager - Infrastructure Services
ITC Infotech India Ltd.,
ITC Infotech Park, #18 Banaswadi Main Road, Bangalore - 560005
Direct : [phone] Mobile: [phone]

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[Thorsten Schöning]

Guten Tag Praveen KC,

Post by Praveen KC
Hello Team - For network segmentation, the Bugzilla server IP was
changed. After the change, it is not working.

"not working" in many cases is insufficient problem description.
Please read the following carefully and provide more details IF my
suggestion underneath doesn't fix the issue for you.

http://www.catb.org/esr/faqs/smart-questions.html#beprecise

Post by Praveen KC
Can you please help us with how to make the configuration changes w.r.to new IP address?

You most likely need to edit the file "data/params.json" in your
Bugzilla installation directory using some text editor and change the
required settings like "urlbase".

https://bugzilla.readthedocs.io/en/5.0/installing/essential-post-install-config.html#parameters
https://bugzilla.readthedocs.io/en/5.0/administering/parameters.html#required-settings

If that doesn't work, have a look at the file "localconfig" in the
Bugzilla root-dir as well and if both doesn't help, provide more
details regarding your issue.

Mit freundlichen Grüßen,

Thorsten Schöning
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AM-SoFT IT-Systeme http://www.AM-SoFT.de/

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