Discussion:
Issue in bugzilla Email inbound interface perl script
m***@gmail.com
2018-09-10 13:42:49 UTC
Permalink
Hi,

Tried email inbound interface using inbuilt perl script email_in.pl in local
linux VM.Unable to get results using email_in.pl or any other log informations regarding the execution of the script.

command: email_in.pl env_creation.txt


env_creation.txt
----------------

@product DevOps
@component Environment_creation
@version 1.0

hi team,
Kindly create the environment for the new customer.And give access to the following members.

(i)Vijay
(ii)Jijendran

--
Thorsten Schöning
2018-09-10 14:22:46 UTC
Permalink
Post by m***@gmail.com
env_creation.txt
----------------
@product DevOps
@component Environment_creation
@version 1.0
If that is the raw textual content of your file, that is not an email
and is therefore most likely not parsed by email_in.pl. You need to
provide proper mails, including headeres and all that.

Mit freundlichen Grüßen,

Thorsten Schöning
--
Thorsten Schöning E-Mail: ***@AM-SoFT.de
AM-SoFT IT-Systeme http://www.AM-SoFT.de/

Telefon...........05151- 9468- 55
Fax...............05151- 9468- 88
Mobil..............0178-8 9468- 04

AM-SoFT GmbH IT-Systeme, Brandenburger Str. 7c, 31789 Hameln
AG Hannover HRB 207 694 - Geschäftsführer: Andreas Muchow
j***@gmail.com
2018-09-11 05:07:33 UTC
Permalink
Post by Thorsten Schöning
Post by m***@gmail.com
env_creation.txt
----------------
@product DevOps
@component Environment_creation
@version 1.0
If that is the raw textual content of your file, that is not an email
and is therefore most likely not parsed by email_in.pl. You need to
provide proper mails, including headeres and all that.
Mit freundlichen Grüßen,
Thorsten Schöning
--
AM-SoFT IT-Systeme http://www.AM-SoFT.de/
Telefon...........05151- 9468- 55
Fax...............05151- 9468- 88
Mobil..............0178-8 9468- 04
AM-SoFT GmbH IT-Systeme, Brandenburger Str. 7c, 31789 Hameln
AG Hannover HRB 207 694 - Geschäftsführer: Andreas Muchow
Thank you, Thorsten. Can you provide an example format for that?
Thorsten Schöning
2018-09-11 06:10:59 UTC
Permalink
Post by j***@gmail.com
Thank you, Thorsten. Can you provide an example format for that?
An example can be found in the docs, besides that, you just need to
look at the mails you send/receive on your own or the official
standards.

https://www.bugzilla.org/docs/4.4/en/html/api/email_in.html#Creating_a_New_Bug
https://en.wikipedia.org/wiki/Email#Message_format

Mit freundlichen Grüßen,

Thorsten Schöning
--
Thorsten Schöning E-Mail: ***@AM-SoFT.de
AM-SoFT IT-Systeme http://www.AM-SoFT.de/

Telefon...........05151- 9468- 55
Fax...............05151- 9468- 88
Mobil..............0178-8 9468- 04

AM-SoFT GmbH IT-Systeme, Brandenburger Str. 7c, 31789 Hameln
AG Hannover HRB 207 694 - Geschäftsführer: Andreas Muchow
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