Prevent re-opening tickets

[Rick Ace]

Is there a way to prevent users from re-opening a ticket after a certain amount of time? I can't seem to find anything on how to set this.

[Thorsten Schöning]

Guten Tag Rick Ace,

Post by Rick Ace
Is there a way to prevent users from re-opening a ticket after a
certain amount of time? I can't seem to find anything on how to set this.

Not easily, but I think you would be able to implement an extension:

https://bugzilla.readthedocs.io/en/5.0/integrating/extensions.html#altering-who-can-change-what
https://www.bugzilla.org/docs/4.4/en/html/api/Bugzilla/Hook.html#bug_check_can_change_field
https://www.bugzilla.org/docs/4.4/en/html/api/Bugzilla/Hook.html

Mit freundlichen Grüßen,

Thorsten Schöning
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