New entry of a bug hangs bugzilla

[Nihita Goel]

Hi:

I have bugzilla 4.4 on Apache with mod_cgi

I am able to login and search and view bugs but it hangs when I try and
enter a new bug.
This is happening today only. Yesterday I did enter one bug,

Also, when I cancel and login again and view the new bug - is actually
entered. Somehow bugzilla is not able to read the response..

My http error log says [I have deleted the IP nos]

[Wed Oct 30 19:59:29 2013] [warn] [client ] Timeout waiting for output from
CGI script /var/www/html/bugzilla-4.4/post_bug.cgi, referer: http://
:8080/bugzilla-4.4/enter_bug.cgi?product=%20Datanet
[Wed Oct 30 19:59:29 2013] [error] [client ] Premature end of script
headers: post_bug.cgi, referer: http://
:8080/bugzilla-4.4/enter_bug.cgi?product=%20Datanet
[Wed Oct 30 20:02:47 2013] [warn] [client ] Timeout waiting for output from
CGI script /var/www/html/bugzilla-4.4/process_bug.cgi, referer: http://
:8080/bugzilla-4.4/show_bug.cgi?id=3
[Wed Oct 30 20:02:47 2013] [error] [client ] (70007)The timeout specified
has expired: ap_content_length_filter: apr_bucket_read() failed, referer:
http://:8080/bugzilla-4.4/show_bug.cgi?id=3

Can you suggest what could have gone wrong? I haven't really changed
anything since yesterday..

Regards
Nihita
~

[Thorsten Schöning]

Guten Tag Nihita Goel,

Post by Nihita Goel
[Wed Oct 30 19:59:29 2013] [warn] [client ] Timeout waiting for output from
CGI script /var/www/html/bugzilla-4.4/post_bug.cgi, referer: http://
:8080/bugzilla-4.4/enter_bug.cgi?product=%20Datanet

Which method for mail notifications did you choose? I guess there's a
network problem with sending mails after creation of a bug now,
something like DNS resolving issues or your mail server is not
reachable or whatever. You can simply test by deactivating mails and
creating a new bug.

Mit freundlichen Grüßen,

Thorsten Schöning
--
Thorsten Schöning E-Mail:***@AM-SoFT.de
AM-SoFT IT-Systeme http://www.AM-SoFT.de/

Telefon...........05151- 9468- 55
Fax...............05151- 9468- 88
Mobil..............0178-8 9468- 04

AM-SoFT GmbH IT-Systeme, Brandenburger Str. 7c, 31789 Hameln
AG Hannover HRB 207 694 - Geschäftsführer: Andreas Muchow

[Nihita Goel]

Yes. Thank you so much. When I disabled the mail send and it started
working now

Regards
Nihita

Post by Thorsten Schöning
Guten Tag Nihita Goel,

Post by Nihita Goel
[Wed Oct 30 19:59:29 2013] [warn] [client ] Timeout waiting for output

from

Post by Nihita Goel
CGI script /var/www/html/bugzilla-4.4/post_bug.cgi, referer: http://
:8080/bugzilla-4.4/enter_bug.cgi?product=%20Datanet

Which method for mail notifications did you choose? I guess there's a
network problem with sending mails after creation of a bug now,
something like DNS resolving issues or your mail server is not
reachable or whatever. You can simply test by deactivating mails and
creating a new bug.
Mit freundlichen Grüßen,
Thorsten Schöning
--
AM-SoFT IT-Systeme http://www.AM-SoFT.de/
Telefon...........05151- 9468- 55
Fax...............05151- 9468- 88
Mobil..............0178-8 9468- 04
AM-SoFT GmbH IT-Systeme, Brandenburger Str. 7c, 31789 Hameln
AG Hannover HRB 207 694 - Geschäftsführer: Andreas Muchow
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reply.

[n***@gmail.com]

really helpful thank you very much.
i have disable email configurations for bugzilla then it started working.
seems like i have problem with my email server.